Privacy Policy

1. Information We Collect

When you browse our catalog, register an account, or place an order at MAMA TRADING COMPANY, we collect necessary personal details to process and deliver your solar and battery equipment:

• Full Name and contact telephone numbers (primary and alternate).
• Delivery address, city, state, and 6-digit postal PIN code.
• Email address for order invoicing, status tracking, and account recovery.
• Optional GSTIN details for registered business customers requesting input tax credit invoices.

2. Payment Security & Credential Protection

We prioritize customer financial privacy. Online transactions are processed through Razorpay, an RBI-authorized PCI-DSS Level 1 compliant payment aggregator.

MAMA TRADING COMPANY NEVER stores your credit card numbers, debit card numbers, CVV security codes, UPI PINs, or net banking passwords on our servers.

3. Purpose of Data Use

Your details are used strictly for:

• Fulfilling and dispatching your orders from our Govind Nagar, Bijnor store.
• Providing order status tracking and WhatsApp shipment updates.
• Issuing tax invoices and assisting with manufacturer warranty verification.
• Preventing fraudulent orders and maintaining audit records.

4. No Third-Party Data Selling

We do not sell, rent, or lease your personal information to external telemarketing agencies or third parties. Data is shared solely with vetted freight transporters (e.g., local delivery tempo drivers, DTDC, V-Trans) strictly for physical delivery purposes.

5. Contact Our Privacy Officer

For queries or to delete your customer profile, reach us at:
MAMA TRADING COMPANY
Govind Nagar, Near Sales Tax Office, District Bijnor, Uttar Pradesh, India.
Email: mamatrading2010@gmail.com • Phone: +91 9412712993